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FREQUENTLY ASKED QUESTIONS

Q- So Many Companies Claim To Be The Manufacturer Of The Murphy Bed
      Mechanism's, Who Is Really The Manufacturer?

A- We Take Pride In Our Manufacturing Facility Which Is Located In,
      Hollywood Florida.  Unfortunately Since It Is Always Better To Deal Directly
      With The Manufacturer Of Any Product, So Many Other Companies
      Make False Claims.
   

Q- I Read On The Internet That The Spring Mechanism Is Not A Good
      Mechanism To Use, Is That True?

A- Absolutely Not.  In Fact, Even If You Do Not Purchase Our Mechanism, We
      Highly Suggest That You Purchase A Counter Balanced Spring Mechanism
      Rather Than The Piston Type.  We Have Found Through Our Own First
      Hand Experience That The Piston Style Mechanism Can Be Very
      Dangerous.  There Is An Extreme Amount Of Pressure In The Piston And
      If It Releases Outside Of It's Contained Area, It Can Cause Severe Bodily
      Harm.  We Also Receive Many Calls From Customers That Have Problems
      With The Piston Style Mechanism's And They Are Rarely Able To Find
      Anyone That Will Service The Piston Style Mechanism.
      Another Very Important Fact To Take Into Consideration Is That When A
      Piston Breaks, The Bed Is Most Likely Not Going To Function Anymore
      Until It Is Repaired.  On The Counter Balanced Spring Mechanism, If A
      Spring Does Break (Which Is Rare), You Still Have Several More Available
      To Allow Continued Use Of The Bed. This Will Give You Plenty Of Time
      To Replace The Inexpensive Spring Which Also Happens To Be A Very 
      Simple Task.  
   

Q-  What Is The Warranty On Your Mechanism?
A-   Our Mechanism Has Been Voted #1 In Quality, Strength, And Reliability.
        All Of Our Mechanism's Come With A Lifetime Warranty Against Any
        Manufacturer Defects.
   

Q-  Why Would I Want A Murphy Bed Rather Than A Trundle, Sofa,
        Daybed, Or Any Of Those Other Bed Options?
A-   When You Purchase A Murphy Bed, You Are Purchasing A Real Bed.
        There Are No Bars, Uncomfortable Springs Or Foam Mattresses To Bring
        You Or Your Guests Discomfort.  You Will Never Need To Make Up The
        Bed Each Night Before Going To Sleep.  You Will Literally Be Able To
        Open Your Murphy Bed Cabinet, Pull Down A Real Innerspring Mattress
        That Is Already Made, And Get Under Those Covers!
   

Q-   Do You Have Showrooms Where I Can See Your Beds?
A-   Yes, Since All Of Our Manufacturing Is Done In Southeast Florida, We
We Have 2 Showrooms (Boca Raton & Ft. Lauderdale)
   www.murphybedusa.com/directions_showrooms.htm
   

Q-   How Can I Place An Order?
A-   You Can Call Our Toll Free Number 1-800-677-2337(BEDS) or 
        Use Our Online Form:  www.murphybedusa.com/brochure_req_form.htm
   

Q-   I Had Recently Seen A Local Advertisement For Someone Selling Murphy
        Beds Out Of Their Home And At A Cheaper Price.  
A-    Be Very Careful!  We Certainly Don't Advise Anyone To Conduct
        Business With An Un-established Company.  Very Often These Are  
        Illegal And Unlicensed Businesses.  Frequently These Individuals Will Make
        A Great Presentation, Take Your Deposit And Then You Never Get Your
        Murphy Bed.  We Get Many Complaints Here In South Florida With
        These Types Of "Fly By Night" Illegal Businesses.
         Always Protect Yourself By Doing Business With Reputable Established
        Businesses.  When You Buy From Someone's Home, You May Save
        Money Upfront, But You Have No Recourse When You Don't Receive
        Your Merchandise.  You Also Have Nowhere To Go If You Ever Have A
        Problem In The Future.  It's Also Wise To Check With The Better
        Business Bureau Before Working With Any Company.  Keep In Mind
        That Illegal Or "Fly By Night" Companies Will Most Likely Not Appear
        On The Various Consumer Protection Web Sites. 
        HELPFUL LINKS:
        Better Business Bureau
        Florida Attorney General
        Florida Division Of Consumer Services
        Palm Beach County Consumer Affairs
        Broward County Consumer Affairs
       

Murphy Bed Library  |   Murphy Bed Wood  |  Murphy Bed Office  |  Murphy Bed Sofa
Bi-Fold Doors | Platform Beds | Panel Beds
Painted Murphy Beds  |  Murphy Bed Ordering  |  About Murphy Bed USA 
Murphy Bed Side Beds  |  Murphy Bed Mechanism  |  Murphy Bed Dimensions
Murphy Beds In Motion   |  Murphy Bed USA Locations   |  HOME


1-800-677-BEDS (2337)